Terms and Conditions
HOW TO BUY:
- Select the STORE tab, then select the product and click on “add to cart”. Click on the cart icon if it is not automatically redirected.
- You can continue shopping or place the order, if so, enter your personal information and click on "Register".
- Select the payment method and if you wish to put a comment on “Comments”.
- You can see the transport costs.
- Upon accepting we will send you an e-mail with the order details broken down the transport costs and taxes.
PAYMENT METHODS:
- Wire transfer. Selecting this payment method will show the account information where you have to make the deposit. Once we verify the arrival of the payment we will process your order. It usually takes a day or two to arrive the transfer is not instantaneous.
- PAYPAL: Very secure payment method. Instant payment.
SHIPPING COSTS:
Shipping costs are included in the product price.
We only ship in SPAIN, for orders outside of SPAIN you should consult us beforehand at luisperezmartin@gmail.com, we will indicate the final amount and the way to proceed to place the order.
All orders will normally be delivered within 24-48 hours, in some cases this period may be extended to a maximum of 7 days, provided we have the items in stock, otherwise we will contact you via e-mail or by phone
CURRENT RATES
The prices of all products are published on the Web and include VAT.
We reserve the right to modify both the products and their prices without prior notice.
RECOMMENDATIONS:
When picking up the article from the transport company, we suggest you check it carefully in case it is damaged or with a blow, in this case you must indicate it to the transport company, making a formal complaint to the courier and tell us immediately.
Otherwise we understand that you are in perfect condition and satisfied with the status of your purchase.
RETURNS / GUARANTEE:
If the item arrives with any damage you have 24 hours from your arrival to claim it, from that moment it will be considered caused by the customer. You should contact us by e-mail at luisperezmartin@gmail.com. You will have to send us a photo to verify. You must send the product back to the address we tell you. The item must be delivered complete with all its accessories if you carry them and in their original box. It is essential to keep its original packaging. 100% of the value of the product will be returned together with the first shipping costs. The return transport is borne by the customer, the expenses incurred, such as transport and packaging must be paid. Once the amount of the refund has been paid, you must place another order if you wish.
You can also exercise your right of return for other reasons if you are not satisfied with your purchase within 14 days of receiving the order. You must contact us by e-mail at luisperezmartin@gmail.com. You must send the product back to the address we tell you. The item must be delivered complete with all its accessories if you carry them, without having been used, without stains, in their original box, and in perfect condition. It is essential to keep its original packaging. 100% of the value of the product will be returned, except shipping costs. The return transport is borne by the customer, the expenses incurred, such as transport and packaging must be paid. If the item is in poor condition you will lose your warranty and right of return. Once the amount of the refund has been paid, you must place another order if you wish.